The ku7 Privacy Policy — our commitment to protecting your data

Welcome to the ku7 platform. We understand that your personal information is highly sensitive, and keeping it secure is one of our foremost responsibilities. This Privacy Policy explains what data ku7 collects, how it is used, and how long it is retained.

By registering with or using ku7's services, you agree to this Privacy Policy. If you have any objections to any part of it, please contact our support team before continuing to use the service.

This policy applies only to ku7's main website and mobile app. Third-party links and services are governed by their own privacy policies.

Ku7 collects the following types of information:

Information You Provide Directly

• Identity Information: Full name, date of birth, national ID number (for KYC verification).
• Contact Information: Mobile number, email address, home address.
• Financial Information: bKash/Nagad/Rocket number, bank account details (for withdrawals).
• Security Information: Password (encrypted), security questions.

Automatically Collected Information

• Device Information: IP address, device type, operating system, browser.
• Usage Data: Login times, gaming history, betting patterns, pages visited.
• Location Data: Approximate location (IP-based).
• Cookie Information: Session cookies, preference cookies.

Ku7 uses your information for the following purposes:

• Account Management: Registration, login, password reset, and account verification.
• Transaction Processing: Deposits and withdrawals processed securely.
• Customer Support: Responding to your questions and complaints.
• Security Assurance: Detecting and preventing fraudulent activity.
• Legal Obligations: Providing information as required by regulatory authorities.
• Service Improvement: Analytics used to improve your platform experience.
• Relevant Communications: Sending promotions and notifications based on your preferences.

We do not use your data to make algorithm-driven decisions that work against you. Gaming history is analysed solely to support responsible gaming.

Ku7 never sells your data. However, limited information may need to be shared in certain specific circumstances:

• Payment Processor: Necessary information is shared with bKash, Nagad, and banks to process transactions.
• KYC Verification Services: Trusted third-party services may be used for identity verification.
• Technology Partners: Limited technical data is shared with cybersecurity and infrastructure service providers.
• Law Enforcement Authorities: We are required to provide information when ordered by a competent court or regulatory authority.
• Business Transfer: In the event of a business restructuring, data may be transferred to a new owner, but this policy will remain in effect.

Ku7 does not retain your data longer than necessary. Different types of information are kept for different durations:

Once the retention period expires, data is securely deleted or anonymized.

You have certain important rights over your personal data on ku7:

To exercise any of these rights, email us at support@ku7.click. We'll respond within 30 days.

Cookies are small text files stored on your device. ku7 uses the following types of cookies:

To manage your cookie settings, go to your browser settings or log in to the ku7 platform and update your preferences from the Cookie Settings page.

Ku7 uses industry-leading technology to keep your data secure:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Password Hashing: Your password is stored as a bcrypt hash — it cannot be read by anyone in plain text.
• Two-Factor Authentication (2FA): You can enable 2FA for an added layer of security.
• Firewall & DDoS Protection: Our servers are protected against cyber attacks.
• Real-Time Monitoring: Unusual activity is detected in real time.
• Regular Security Audits: An independent team of experts conducts regular security audits.

That said, no one can guarantee 100% security on the internet. We strongly recommend using a strong password for your account and never sharing it with anyone.

Ku7 is strictly for adults. No person under the age of 18 is permitted to use this platform, and we do not knowingly collect data from minors.

If we discover that a minor has created an account, that account will be immediately suspended and all associated data will be permanently deleted.

If you believe your child is using this platform, please contact us at support@ku7.click.

Ku7 may update this privacy policy as needed. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified of significant changes via email or in-app notification.
• Continued use of the service after a new policy is published will be considered your acceptance of the updated terms.

For major changes, we will notify you at least 7 days before they take effect.

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our Data Protection team:

• Email: support@ku7.click
• Subject Line: Write "Privacy Request" in the subject line
• Response Time: Within 30 business days
• Live Chat: Available 24/7